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Where Everyday Meets Elevated

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Woman wearing a black oversized shirt and blue jeans against a pink background
Model wearing Botanical Shirred Waist Tiered Dress in floral print with smocked waist and tiered skirt
Woman wearing a dark blue cardigan over a white shirt and beige skirt on a beige background
Woman wearing a floral dress against a textured wall.

Private Styling & Try-On Appointment

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Experience Cashato in person — a relaxed, private styling session designed just for you.
Explore new arrivals, try on your favourite pieces, and enjoy one-on-one help finding styles that make you feel amazing — with no pressure to buy.

Bring a friend (or two!) and make it a fun little fashion-show moment — sip, laugh, and discover new looks together in a cozy, welcoming setting.

Your appointment includes:
• Free 60 min private session. (Longer appoints available too)
• Personalized outfit recommendations
• Option to shop, reserve, or simply browse — your choice
• Complimentary local pickup or same-day purchase option

✨ Bonus:
Want to make gift-giving easy? During your appointment, you can create a personal wish list for upcoming birthdays, holidays, or special occasions.
We’ll keep your favourites on file so family and friends can shop for gifts you’ll actually love — with your sizes and style preferences ready to go.

Free to book — simply choose your preferred time below, and we’ll have everything prepared for your visit.


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Private Styling & Try-On Appointment

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Frequently Asked Questions

We’re here to make your shopping experience easy, stylish, and stress-free. Below are answers to our most common customer questions:

🕒 When will my order ship?

We aim to process all orders within 72 hours (3 business days), excluding weekends and holidays.
Once shipped, you’ll receive a confirmation email with tracking information.

🚚 Do you offer free shipping?

Yes! We offer free standard shipping across Canada on all orders over $200 CAD (before tax).
Orders under $200 are charged a flat rate of $15–$25, depending on your province.
Express shipping is also available for an additional fee at checkout.

📍 Can I pick up my order in store?

Yes! We offer in-store pickup at our Luxura location in Campbell River, BC.
To arrange pickup, please email us at contact@cashato.ca after placing your order.

📦 Do you ship internationally?

No — we currently ship within Canada only.

🔁 Can I return or exchange my order?

Yes, returns are accepted within 10 days of delivery or in-store purchase.
Items must be:

  • Unworn and unwashed

  • Tags still attached

  • In resalable condition

Customers are responsible for return shipping unless the item is defective or incorrect.

Read our full Return Policy →

💎 Can I return jewelry?

Jewelry is final sale due to hygiene concerns, unless it arrives damaged or defective.
Please inspect your items upon arrival and contact us within 48 hours if there's an issue.

🎁 Can I return a Surprise Bag?

No — Surprise Bags are final sale and not eligible for return or exchange.

📨 What if I received a damaged or incorrect item?

Email us within 48 hours at contact@cashato.ca with:

  • Your order number

  • A photo of the issue
    We’ll take care of it!

🛒 Can I cancel or change my order after placing it?

Orders are processed quickly, so we can’t guarantee changes or cancellations once submitted.
Email us right away and we’ll do our best to assist.